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Frequently Asked Questions
How are sellers verified on the platform?
Sellers undergo a rigorous verification process where they are required to submit identification documents and undergo background checks to ensure credibility and trustworthiness.
What happens if there is an issue with my order?
In the event of an issue with your order, our customer support team is readily available to assist you. You can reach out to us for prompt resolution and support.
Can I track the status of my order?
Yes, you can track the status of your order through your account dashboard. We provide real-time updates on the status of your order, including shipping and delivery information.
What is your return policy?
Our return policy ensures transparency and fairness in transactions. Once completed, transactions are non-reversible. However, if a product fails to match its listed condition, we facilitate returns for both buyers and sellers, promoting trust and satisfaction.